News & Alerts

Adobe Connect maintenance break on Wednesday 2020-06-17 from 7:30: In the time between 7:30 am and 10:00 am the service is not available!
CMS portals/websites partly not reachable.: On the weekend of June 13 and 14, websites/portals were not accessible for several hours.
2020-06-09: Docata maintenance: Due to maintenance work, the Docata service will probably not be available on Tuesday, June 9, 2020 between 9:00 and 11:00 am.
2020-06-10 from 9pm: ILIAS maintenance break: The reason for the maintenance break is the import of bug fixes in ILIAS and system updates on the ILIAS servers.
bwLehrpool: Paper-like display on e-doorplates: By popular request, a more traditional paper-based doorplate representation is now displayed in front of the videoconference room.
New master agreement for SPSS: The University of Freiburg will again participate in the new master agreement between the University of Tübingen and IBM. The new licenses should be available from July onwards. The current licenses expire on June 30th, but can still be used until July 31st .
Constructional release in Werthmannstraße 4 granted: The necessary renovation work on the sound insulation ceiling has been carried out and the rooms have been handed over to normal use. However, the current regulations still apply here. Currently, only limited forms of use such as examinations or distributed computing are possible.
bwLehrpool - door signs and information boards (Update): [Update] The functionality behind the bwLehrpool info screens can be used not only for door signs but also to search for currently free computer pool slots.
Remote bwLehrpool as alternative access during pool closure: The remote bwLehrpool access as an alternative solution will be expanded step by step. Faculties planning to have access to their pools in this way, should simply contact the bwLehrpool team. A password-protected virtual room will then be created.
Storage system for research data management at University IT Services in procurement: For the storage system bwSFS, which was applied for and put out to tender together with the NEMO communities, the contract could now be awarded. Various participants responsbile for data archiving and publication needs at the University of Freiburg in close cooperation with the colleagues at the University of Tübingen were involved.
bwLehrpool: Biology pool rooms converted to University Pool Concept: The computer pools of the Biology II Institute, Schänzlestraße, have been adapted to the University Pool Concept. This includes the boot selection server, a separate network and, of course, the teaching and training pool.
Remote bwLehrpool - extended prototype and live tests: After extensive tests and evaluations, the basic module of Remote bwLehrpool was stable enough to be used in practice. Some course organizers were already curious to test it, and it works so far. However, there were also some challenges.
bwCloud, recovery completed: After the malfunction of the bwCloud over the weekend, affected virtual machines (VMs) and data carriers (volumes) have been restored.
Adobe Connect licenses currently fully utilized: As already communicated on several occasions, the University of Freiburg has obtained a license for a maximum of 200 simultaneous users for Adobe Connect. This limit is currently reached, as a result please switch to the below mentioned alternatives.
The reported zoom accounts have been set up: If you have just received an e-mail saying that Tamara Ursprung has set up a zoom account for you, it is not spam! You can activate your zoom account.
bwLehrpool: Help for corona drug development: Due to the current circumstances, a large part of the existing pool computers are not being used. In order to utilize this potential for the benefit of the general public, the bwLehrpool team, at the suggestion of a physics student, is carrying out calculations for the folding@home project on currently idle pool computers. These are not overlapping with the "bwLehrpool Remote" offer.
Wednesday, March 31, 2020 from 4 p.m. - HISinOne maintenance: The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, April 1, 2020 from 4 p.m. for about 60 minutes due to the installation of some bug fixes.
Cisco Webex video conferencing solution: The data center has received a commercial video conferencing solution (Webex from the company Cisco) for a test phase of 80 days, from which most of the university's employees can benefit.
April 1, 2020: ILIAS maintenance from 9 a.m. to midday: We are updating the learning platform for the summer semester as part of maintenance downtime.
Home office and private IT devices: In the 1/2019 newsletter we warned about the risks of using private IT end devices for work and, therefore, home office. By using a device provided by the IT administrator, this risks can be avoided.
Setting up call forwarding from home: We have put together a guide which explains how you can set up call forwarding from home.
Rules for Conduct for Usage of University Resources through VPN: Due to an increase in home office activity, there are capacity bottlenecks when using VPN. For example, the home directory (file server) is not accessible and oftentimes the connection is simply slower.
Pools and computer rooms closed: Since all university courses and exams are cancelled, the computer rooms in KG2 and in the computer center will be closed from Monday, March 16 2020 until April 14, 2020.
Limited user service consultation as of March 16, 2020: Due to the rapid spread of the coronavirus, the user service is switching to a phone- and email-based consultation service. This allows us to reduce the risk of infection.
All PC pools in Computer Center and KGII closed as of March 16: Due to the cancellation of all lectures until April 19, the PC pools in the basement of the computer center and the KGII will be closed as of Monday, March 16, 2020.
March 18, 2020: Info Webinar to the possibilities of digital teaching: Due to the current coronovirus situation, we are receiving many inquieries regarding the possibilites that digital teaching offers and how these could help bridge certain teaching gaps.

Wednesday, March 4, 2020 from 4 p.m. - HISinOne maintenance: The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, March 4, 2020 from 4 p.m. for about 60 minutes due to the installation of some bug fixes.
Werthmannstrasse 4 pool rooms closed: On the afternoon of February 17, the Stabstelle Bau und Entwicklung informed us that the pool rooms on the ground floor and the first floor were not open for use, effective immediately. The reason was/is "faulty execution of the hanging ceiling and possible danger of falling ceiling plates".
bwCloud: Completion of maintenance and expansion cycle: Today, we successfully completed the maintenance and expansion cycle of the bwCloud SCOPE. The supply of GPU resources is now possible.

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