Welcome
The University IT Services ("RZ") is the IT service provider for the University of Freiburg. The RZ has been the central operating facility since 1966. We provide the IT infrastructure for the university. On our web pages you will find all information about our tasks and services.
Further instructions and information regarding our services are available in the RZ-Wiki (currently available only in German).
Current Announcements
RSS-Feed abonnieren | Twitter | Alerts and Malfunctions | News-Archive
| Title | Creation Date | Description |
|---|---|---|
| Wednesday, 15 July 2026, in the morning: Main Library building – major update to the Wi-Fi system | Jul 08, 2026 03:47 PM | #ufrstatus #wartung On the morning of Wednesday 15 July 2026, the Wi-Fi system in the main University Library building will undergo a major update. This is intended to improve system performance. There will be no change to the way connected Wi-Fi clients operate. |
| 8 July 2026, 13:08: The previous Legacy Software Shop (https://ruf.asknet.de/) was closed by its operator, AcademicSoftware, on 30 June 2026 | Jul 08, 2026 01:11 PM | #ufrstatus #stoerung #wartung The previous legacy software shop (https://ruf.asknet.de) was closed by the operator, AcademicSoftware, on 30 June 2026. The university is terminating the underlying contract and will not be switching to the new generation of the shop. In future, the Computer Centre will distribute SPSS licences directly; the installation packages will be available to university members via ILIAS. Microsoft licences are not affected and will continue to be covered by the campus licence agreement. The MATLAB campus licence had already expired. The products previously available in the shop (e.g. Parallels Desktop, CorelDRAW, Camtasia, ABBYY FineReader, EndNote) can now be purchased independently on the open market at EDU rates. The University’s procurement guidelines apply in this regard. Further information and details can be found in the main text of this notice. |
| 7 July 2026, 18:30: myAccount service back online | Jul 07, 2026 06:32 PM | #ufrstatus #wartung The myAccount service is available again. |
| 2026-07-07 14:53: Freiburg urgent maintenance in Gen2 | Jul 07, 2026 03:08 PM | #ufrstatus #wartung The maintenance takes place from 16:00 to 17:00 o'clock. We will need to restart all compute nodes and therefore all running VMs will be restarted. More information at https://bwcloud-os.de/status -> 'Scheduled Events' |
| 7 July 2026, 11:55: Maintenance break for AI systems, Tue 7 July 2026, 13:30 – approx. 14:30 | Jul 07, 2026 11:58 AM | #ufrstatus #wartung Maintenance work needs to be carried out on the AI infrastructure. The AI services Open WebUI and the ILIAS AI assistants will be unable to process any requests today, Tuesday 7 July 2026, between 13:30 and approximately 14:30. It will also not be possible to use the LLMs via the API during this time. |
| Wednesday 8 July 2026 between 15:00 and 18:00: Maintenance and disruption at Hebelstrasse 29 – internet and telephone services | Jul 07, 2026 10:40 AM | #ufrstatus #ufrstatus #wartung As we are migrating the OS64 switch to the OS6560, there will be an interruption to both internet and telephone services. We apologise for any inconvenience caused. Please contact us should any further issues arise following this planned interruption. #wartung #stoerung #wartung #stoerung |
| 7 July 2026, 08:54: myAccount maintenance on 7 July 2026 from 18:00 to 19:00 | Jul 07, 2026 08:56 AM | #ufrstatus #wartung MyAccount maintenance will take place on 7 July 26 from 18:00 to 19:00. The service will be unavailable during this time. We apologise for any inconvenience caused. |
| 6 July 2026: University IT Services staff outing on 9 July 2026 | Jul 06, 2026 05:55 PM | #wartung On Thursday, 9 July 2026, the University IT Services’ staff day out will take place throughout the day. None of the University IT Services’ departments will be available on that day. |
| 1 July 2026 15:18: bwSync&Share: On 9 July 2026, the bwSync&Share service will be unavailable from 18:00 to 20:00. | Jul 01, 2026 03:19 PM | #ufrstatus #bwSync&Share: Update (Nextcloud) – Service unavailable |
| 1 July 2026, 10:47: BundID integration with HISinOne is active again | Jul 01, 2026 10:48 AM | #ufrstatus #stoerung The BundID connection to HISinOne for authentication purposes is now back online. |
| 30 June 2026, 20:36: BundID integration with HISinOne temporarily disabled | Jun 30, 2026 08:43 PM | #ufrstatus #stoerung The BundID integration (login and account linking) with HISinOne is currently experiencing a disruption and has been temporarily disabled. We are working to restore the service and will keep you informed. All other login methods remain unchanged. |
| 2026-06-26 18:29: Maintenance complete | HISinOne is back online | Jun 26, 2026 06:38 PM | #ufrstatus #maintenance HISinOne is available again following successful maintenance work |
| 26 June 2026, 18:06: Maintenance completed, mail server back online | Jun 26, 2026 06:21 PM | #ufrstatus #wartung #stoerung The scheduled maintenance of the central network component has been completed. The staff email server is available again. Emails temporarily stored on the DFN are now being processed gradually. This may, in some cases, lead to a slight delay in the delivery of emails. |
| 26 June 2026, 16:35: 17:00 – Start of the update; mail server downtime | Jun 26, 2026 04:57 PM | #ufrstatus #wartung #stoerung As previously announced, we are now commencing maintenance on the central network component and will gradually be taking the central mail server services for university staff (CommuniGate/MailSPEC) offline. We will post a final update here as soon as the work is complete. |
| 26 June 2026 13:37: Maintenance on a central network component today from 17:00 to 22:00 – CommuniGate mail server down | Jun 26, 2026 01:41 PM | #ufrstatus #wartung #stoerung As previously announced on several occasions, an update to a central network component is taking place today. In this particular case, the existing redundancy cannot be utilised, and there will be an impact on the central email service for staff (CommuniGate/MailSPEC). The service will be unavailable during the maintenance period from 17:00 to approximately 22:00. Incoming emails will be temporarily stored by the DFN. It will not be possible to send or receive emails via CommuniGate during this time. |