- Info
News & Alerts
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27 August 2026, 16:18: Disruption to the availability of the CommuniGate mail server
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#ufrstatus #stoerung The CommuniGate mail server is currently unavailable.
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27 August 2026 14:10: bwCloud-OS (Gen2) Freiburg shutdown on 15 September 2026
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Final reminder: The ‘bwCloud-OS (Gen2) Freiburg’ service will be terminated on 15 September 2026. All users must ensure that they migrate their data and services to the new ‘bwCloud-OS (Gen3)’ service before this date! Further information: https://bwcloud-os.de/betrieb/shutdown-notice All departments and users have been informed in advance! #ufrstatus #wartung
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27 August 2026 14:07: bwCloud-OS (Gen3) Freiburg maintenance on 15 September 2026
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#ufrstatus #wartung All computing services (VMs, Volumes, VM-Netzworks, ...) of the bwCloud-OS (Gen3) Freiburg will be unavailable on 15 September 2026 from 06:30 to 11:00. All VMs in Freiburg will be paused and will not be automatically restarted afterward. Non-computing services (such as APIs) and other regions should not be affected by the power cut. The reason for this is the general power cut and recovery test taking place at the University IT Services of the University of Freiburg from 07:30 to 10:30. Maintenance work will take place
from 11:00 to 13:00, which will not affect service quality or availability. Further information will be announced here: https://bwcloud-os.de/en/status -> 'Scheduled events'
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26 August 2026, 14:46: Telephone system update successfully completed
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#ufrstatus The telephone system integrated with the UC environment has been successfully updated. This has also resolved some issues with controlling the telephone via UC, which had been occurring since yesterday. Telephony, UC and voicemail are now fully operational again.
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26 August 2026, 10:55: Telephone system update
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#ufrstatus #wartung #stoerung The VoIP telephone system infrastructure has been undergoing an update since 10.30 am. Thanks to the redundancy mechanisms, there should be no service outages. However, due to the patching work and the associated relocation of services within the cluster, individual calls may be interrupted.
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25 August 2026, 12:45: UC update completed
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#ufrstatus The update to our Unified Communications environment has been successfully completed. The UC environment has been given a new design in the browser-based application, and as a result, some features have changed. You may need to clear your browser cache.
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25 August 2026 10:12: Telephony update – UC
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#ufrstatus #wartung #stoerung Status: preparations for an update are currently underway; there may be occasional interruptions to access the UC systems or to telephone control via UC. The telephone service itself is not affected by the maintenance work.
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24 August 2026 13:42: bwSync&Share: On 27 August 2026, the bwSync&Share service will be unavailable from 18:00 to 20:00.
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#ufrstatus #bwSync&Share: Update (Nextcloud) – Service unavailable
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Planned network outage at Albertstraße 19 – FRIAS on 26 August 2026 from 1.00 pm. There will be an interruption to the internet and VoIP telephone services.
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#ufrstatus #wartung #stoerung Planned network outage at Albertstraße 19 – FRIAS on 26 August 2026 from 1.00 pm. There will be an interruption to the internet and VoIP telephony. Replacement of the old OS6850 switch with an OS6560. All devices connected to switches 10.1.20.19 and 10.1.20.119 will be affected by this change. (Network sockets 11.A/B.1 to 11.1.G/H.18)
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19 August 2026, 18:40: myAccount is available again
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#ufrstatus The myAccount service is available again
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2026-08-19 17:11: HISinOne available again
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#ufrstatus #wartung #stoerung The campus management system HISinOne is available again after a successful update.
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18 August 2026, 10:58: gitlab.uni-freiburg.de is accessible again.
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#ufrstatus The issue has been resolved and gitlab.uni-freiburg.de is accessible again.
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18 August 2026, 10:51: myAccount maintenance break on 19 August 2026 from 6.00 pm to 7.00 pm
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#ufrstatus #wartung There will be a myAccount maintenance window on 19 August 2026 from 6.00 pm to 7.00 pm. Unfortunately, the service will be unavailable during this time. We apologise for any inconvenience caused.
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18 August 2026, 10:18: gitlab.uni-freiburg.de is currently unavailable.
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#ufrstatus #stoerung gitlab.uni-freiburg.de is currently unavailable. We are working to resolve the issue.
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2026-08-17 12:07: HISinOne maintenance on Wed. August 19 from 4 PM for approx. 60 min.
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#ufrstatus #wartung The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, August 19 from 4 PM for approx. 60 min. due to necessary system maintenance.
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2026-08-20 17:00-20:00: Student Mail Service Maintenance (OpenXchange) / Automatic email forwarding will be disabled on September 17, 2026
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#ufrstatus #maintenance Technical updates for Open-XChange are scheduled for Thursday, Sept. 17, 2026, from 5 PM to 7 PM. Please note: Email forwarding to private addresses will be disabled following this update. Service may be intermittently unavailable during this time.
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12 August 2026, 11:48: Power cut at the University IT Services on 15 September
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#ufrstatus Power cut at the University IT Services on 15 September from 07:30 to 10:30
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11 August 2026, 21:42: ILIAS update successful
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#ufrstatus #wartung The ILIAS installations are now fully operational again. Thank you very much for your patience.
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11 August 2026, 20:51: ILIAS update
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#ufrstatus #wartung Due to urgent updates, the various ILIAS installations are temporarily unavailable. We will publish a status update as soon as the maintenance work is complete.
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25 August 2026: 1.00 pm – 3.00 pm Unified Communications System update
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#ufrstatus #wartung On 25 August 2026, the University’s central Unified Communications system will be updated. The system will be unavailable between 1.00 pm and 3.00 pm. The following applications will be unavailable during this period: - UC web front-end (OpenScape UC) - Mobile app (OpenScape Mobile Pro) - Windows application (OpenScape UC Application Desktop App) - Call forwarding set up via the web front-end or via one of the UC client apps
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7 August 2026 10:02: Note regarding the UniMailbox
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#ufrstatus UniMailbox: Issues with generation and login resolved
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4 August 2026, 14:58: Open WebUI maintenance period extended until approximately 16:30
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#ufrstatus #wartung Open WebUI maintenance break extended until approx. 16:30 – due to lengthy database updates
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3 August 2026, 12:00: Maintenance break Open WebUI: Tue 4 August 2026, 14:00 – approx. 15:00
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#ufrstatus #wartung Open WebUI will be unavailable tomorrow, Tuesday 4 August 2026, from 14:00 to approximately 15:00, as we will be installing an update to Open WebUI during a scheduled maintenance window.
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3 August 2026, 09:18: myAccount maintenance 3 August 2026, 18:00 – 19:00
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#ufrstatus #wartung MyAccount maintenance will take place on 3 August 2026 from 6.00 pm to 7.00 pm. Unfortunately, the service will be unavailable during this time. We apologise for any inconvenience caused!
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31 July 2026, 10:51: Open WebUI and LLM Proxy maintenance successfully completed
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#ufrstatus #wartung Maintenance on the Open WebUI and LLM Proxy has been successfully completed. The services are available again.
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31 July 2026 10:25: Open WebUI + LLM Proxy maintenance window 31 July 2026 10:30
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#ufrstatus #wartung Open WebUI and LLM-Proxy will be unavailable on 31 July 2026 from 10.30 to 10.45 due to unscheduled maintenance.
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2026-07-23 15:54: HISinOne available again
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#ufrstatus #wartung The campus management system HISinOne is available again after a successful update.
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TODAY from 15:15 – HISinOne unscheduled urgent maintenance for approx. 30 mins.
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The HISinOne campus management system will need to be taken offline TODAY at 3.15 pm for approximately 30 minutes due to unscheduled urgent maintenance. Please save your work in good time
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22 July 2026 15:35: Problems issuing certificates via HARICA
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#ufrstatus #stoerung There are currently issues with the issuance of certificates via HARICA. This affects both ACME requests via the university proxy and direct ACME requests to HARICA.
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21 July 2026, 12:00: Maintenance of the GitLab instances
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#ufrstatus #wartung The GitLab instances gitlab.rz.uni-freiburg.de and gitlab.uni-freiburg.de will be restarted on 21 July 2026 at 12:00 to provide the servers with additional resources.