News & Alerts

myAccount service available again: The myAccount service is available again
22.03.23, from 11.00 a.m. Mail server maintenance: Due to mail server maintenance, there may be interruptions in mail service.
myAccount service interruption on 20.3. from 15.00 - 16.00 hrs.: The myAccount service has to be interrupted today from 15:00 - 16:00. We thank you for your understanding.
myAccount service available again: The myAccount service is available again.
bwSync&Share: Maintenance break on 23.03. from 17-22 hrs.: On the day mentioned, the bwSync&Share service is not available because the server software for Nextcloud is being updated to a new release. All components will be updated.
myAccount service interruption on 17.3. from 6.00 p.m. - 7.00 p.m.: 9:00. Thank you for your understanding.
16.03.2023: Aktuelle Phishing-E-Mails: At the moment there is an accumulation of phishing e-mails with the subject "Mail delivery failure: Allow suspended mails", among others. It is very important to be able to determine for yourself whether it is a phishing email.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Announcement: New Windows Group as of 1.6.2023: The university's computing centre has filled the department head position of the newly merged Windows group, and plans to restructure and improve Windows platform provision with a focus on workstation PCs and mobile devices.
Thu. Mar. 16th, from 4 pm - HISinOne maintenance approx. 30 min.: The campus management system HISinOne (productive, demo, active test) is not available on Thursday, March 16th from 4 pm for approx. 30 min. due to system maintenance.
15.03.23, 09.30: Telephone fault resolved: The malfunction has been fixed by Versatel, the university is reachable from outside again
University of Freiburg not available by phone: Due to an error at the telephone service provider Versatel, the University cannot be reached by telephone. Connections within the university and externally are not affected. We are in contact with Versatel and are trying to solve the problem.
myAccount available again: The myAccount service is available again
myAccount maintenance break - today from 3.00 - 3.30 p.m.: On 3.3.2023, the myAccount service will unfortunately not be available from 3.00 to 3.30 pm. We apologise for the disruption.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Website of the University of Freiburg accessible again: The university website is now available again. We thank you for your understanding!
Website of the University of Fribourg not accessible: Due to a technical problem, the website of the University of Fribourg is currently unavailable. We are working at full speed to solve the problem and apologise for the inconvenience.
Wed. Mar. 1th, from 4 pm - HISinOne maintenance approx. 30 min.: The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, March 1th from 4 pm for approx. 30 min. due to system maintenance.
Conducting a feasibility study on waste heat utilisation (RZ/institute area): As already written in the internal admin forum, the data centre is trying to achieve greater energy efficiency for IT operations. This includes the use of waste heat. Here, a feasibility study is being carried out, funded by the state's Ministry of the Environment, on the expanded use of waste heat from the data centre location in the institute area.
Digital exams: Limited use of the PC pools for individual learning: In these weeks, traditionally at the end of the semester, several large digital exams and e-exams are conducted in the computer centre and the PC pools in Werthmannstraße 4 with the help of bwLehrpool. For this purpose, the possibility of automated, time-controlled transfer of entire pool rooms into the specially secured examination mode is used. During this time, the use of the rooms for free practice is restricted.
myAccount is available again
myAccount malfunction: Due to a technical problem, the myAccount service is currently only available to a limited extent. We are working on a solution to the problem and apologise for the disruption.
27.02.2023: Announcement Change Central Firewall / Accessibility of Client Networks: In the course of IT security measures, the rules of the central firewall will be changed at the beginning of March with effects on client networks that were previously publicly accessible.
OnlyOffice in bwSync&Share does not work: After yesterday's maintenance, OnlyOffice, which is used to edit texts, tables etc. online in bwS&S, could not be made to work.
bwSync&Share Update 23.02.2023 - 18:00-20:00: bwSync&Share Update 23.02.2023 - 18:00-20:00
bwLehrpool-remote now available again: The bwLehrpool-remote service is now available again as usual.
bwLehrpool-remote: Capacity bottleneck Thurs. 16.2.: As almost all available client computers will be needed for e-examination purposes tomorrow, Thursday 16 February, there will be no bwLehrpool-remote available for a short time. The bwLehrpool-remote service will be available again as usual from approx. 17.00.
HISinOne available again: The campus management system HISinOne is available again after a successful update.
Wed. Feb. 15th, from 4 pm - HISinOne maintenance approx. 30 min.: The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, February 15th from 4 pm for approx. 30 min. due to system maintenance.
First steps to rebuild the planned central helpdesk (task location RZ): Due to the retirement of a long-time staff member in the counselling service and strongly changing profiles in the use of the PC pool of the computer centre, some changes in the (student) counselling service have become necessary. Due to low demand at the computer centre, afternoon and evening counselling will be discontinued in favour of a stable service with additional tasks in the area of e-examinations and the bw teaching pool. User counselling is not affected by this.

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