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The University IT Services is the main establishment responsible for Freiburg University's IT infrastructure. On our websites you will find information regarding our duties and services offered.

Further instructions and information regarding our services are available in the RZ-Wiki(currently available only in German).


Current announcements

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Apr 01, 2020 12:45 AM
Home office and private IT devices
In the 1/2019 newsletter we warned about the risks of using private IT end devices for work and, therefore, home office. By using a device provided by the IT administrator, this risks can be avoided.
Mar 31, 2020 11:07 PM
Rules for Conduct for Usage of University Resources through VPN
Due to an increase in home office activity, there are capacity bottlenecks when using VPN. For example, the home directory (file server) is not accessible and oftentimes the connection is simply slower.
Mar 31, 2020 11:00 PM
Wednesday, March 31, 2020 from 4 p.m. - HISinOne maintenance
The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, April 1, 2020 from 4 p.m. for about 60 minutes due to the installation of some bug fixes.
Mar 31, 2020 10:51 PM
April 1, 2020: ILIAS maintenance from 9 a.m. to midday
We are updating the learning platform for the summer semester as part of maintenance downtime.
Mar 30, 2020 06:28 PM
Cisco Webex video conferencing solution
The data center has received a commercial video conferencing solution (Webex from the company Cisco) for a test phase of 80 days, from which most of the university's employees can benefit.
Mar 24, 2020 10:36 AM
Limited user service consultation as of March 16, 2020
Due to the rapid spread of the coronavirus, the user service is switching to a phone- and email-based consultation service. This allows us to reduce the risk of infection.
Mar 22, 2020 12:46 PM
Setting up call forwarding from home
We have put together a guide which explains how you can set up call forwarding from home.
Mar 22, 2020 12:21 AM
Potential data leak at universities
The University of Freiburg was also affected by a software malfunction of the system developer of its Campus Management System
Mar 21, 2020 11:43 PM
Pools and computer rooms closed
Since all university courses and exams are cancelled, the computer rooms in KG2 and in the computer center will be closed from Monday, March 16 2020 until April 14, 2020.
Mar 16, 2020 07:51 PM
March 18, 2020: Info Webinar to the possibilities of digital teaching
Due to the current coronovirus situation, we are receiving many inquieries regarding the possibilites that digital teaching offers and how these could help bridge certain teaching gaps.
Mar 16, 2020 07:31 PM
All PC pools in Computer Center and KGII closed as of March 16
Due to the cancellation of all lectures until April 19, the PC pools in the basement of the computer center and the KGII will be closed as of Monday, March 16, 2020.
Research Data Management Workshop
(Computer Center / -100/101, from Apr 25, 2020 09:30 AM to Apr 25, 2020 04:30 PM)
The workshop will be carried out as a two-part event: as an informational and a training event. The goal is to introduce Research Data Management domaine-specifically by using the two excellence clusters at the...
Mar 12, 2020 07:18 AM
Werthmannstrasse 4 alternatives (until provisional re-opening)
Due to the issues with the ceiling, the PC pools at Werthmannstrasse 4 are currently closed. Thanks to the use of the basis platform "bwLehrpool", moving events and workspaces is easy (provided rooms are available)....
Mar 08, 2020 12:23 PM
Mar 03, 2020 06:43 PM
IT Services represented at ZKI Commission Cloud
At the ZKI spring conference 2020, the ZKI commission cloud was brought into life, which's focus is the structured assistance of the introduction of cloud services at a institution of higher learning. The Freiburg...
Mar 03, 2020 06:27 PM
Werthmannstrasse 4 pool rooms closed
On the afternoon of February 17, the Stabstelle Bau und Entwicklung informed us that the pool rooms on the ground floor and the first floor were not open for use, effective immediately. The reason was/is "faulty...
Mar 03, 2020 06:20 PM
Wednesday, March 4, 2020 from 4 p.m. - HISinOne maintenance
The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, March 4, 2020 from 4 p.m. for about 60 minutes due to the installation of some bug fixes.
Mar 03, 2020 06:00 PM
Changing the service "bwSync&Share" to the Software "Nextcloud"
Switch from bwSyncAndShare to Nextcloud on Friday, March 27, 2020.
Jan 25, 2020 03:15 PM
SPSS licenses 2020 now available
Employees and students can now acquire SPSS licenses for 2020 through the Asknet shop.
Jan 25, 2020 02:23 PM
bwCloud: Completion of maintenance and expansion cycle
Today, we successfully completed the maintenance and expansion cycle of the bwCloud SCOPE. The supply of GPU resources is now possible.
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