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The University IT Services is the main establishment responsible for Freiburg University's IT infrastructure. On our websites you will find information regarding our duties and services offered.

Further instructions and information regarding our services are available in the RZ-Wiki(currently available only in German).


Current announcements

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May 14, 2020 09:00 PM
Continuing closure of the PC pools (E-assessments in the University IT Services allowed)
According to the currently valid regulations and after inspection of the PC pools in the University IT Services conducted by the Security Department, we would like to inform you about the decision: E-assessments...
May 14, 2020 08:48 PM
NEW: Plone 4 Training as Web-Based Training
From now on there is an ILIAS-based, digital training (web-based training) offer which replaces the previous face-to-face course "Creating and maintaining websites with the content management system Plone 4".
May 14, 2020 10:11 AM
bwCloud, recovery completed
After the malfunction of the bwCloud over the weekend, affected virtual machines (VMs) and data carriers (volumes) have been restored.
May 14, 2020 10:02 AM
The reported zoom accounts have been set up
If you have just received an e-mail saying that Tamara Ursprung has set up a zoom account for you, it is not spam! You can activate your zoom account.
May 14, 2020 09:59 AM
Renovations in WM4 started (pool access therefore continues to be blocked)
The renovation of the previously poorly executed ceilings in the PC Pool and E-Assessment Center in Werthmannstraße 4 has begun. According to current plans, the closure will therefore continue until at least May...
May 14, 2020 08:50 AM
Remote bwLehrpool - extended prototype and live tests
After extensive tests and evaluations, the basic module of Remote bwLehrpool was stable enough to be used in practice. Some course organizers were already curious to test it, and it works so far. However, there...
May 13, 2020 07:51 AM
Adobe Connect licenses currently fully utilized
As already communicated on several occasions, the University of Freiburg has obtained a license for a maximum of 200 simultaneous users for Adobe Connect. This limit is currently reached, as a result please switch...
May 12, 2020 02:35 PM
Feasibility study: Remote bwLehrpool
We mentioned the possibility of using the PC pools remotely at our last admin meeting. Meanwhile there is a first prototype, which can be tested with the available virtual teaching and training environments of bwLehrpool....
Research Data Management Workshop
(Computer Center / -100/101, from Jun 25, 2020 09:30 AM to Jun 25, 2020 04:30 PM)
The workshop will be carried out as a two-part event: as an informational and a training event. The goal is to introduce Research Data Management domaine-specifically by using the two excellence clusters at the...
May 12, 2020 08:48 AM
bwLehrpool: Help for corona drug development
Due to the current circumstances, a large part of the existing pool computers are not being used. In order to utilize this potential for the benefit of the general public, the bwLehrpool team, at the suggestion...
Apr 01, 2020 12:45 AM
Home office and private IT devices
In the 1/2019 newsletter we warned about the risks of using private IT end devices for work and, therefore, home office. By using a device provided by the IT administrator, this risks can be avoided.
Mar 31, 2020 11:07 PM
Rules for Conduct for Usage of University Resources through VPN
Due to an increase in home office activity, there are capacity bottlenecks when using VPN. For example, the home directory (file server) is not accessible and oftentimes the connection is simply slower.
Mar 31, 2020 11:00 PM
Wednesday, March 31, 2020 from 4 p.m. - HISinOne maintenance
The Campus Management System HISinOne (productive, demo and active test system) will be unavailable on Wednesday, April 1, 2020 from 4 p.m. for about 60 minutes due to the installation of some bug fixes.
Mar 31, 2020 10:51 PM
April 1, 2020: ILIAS maintenance from 9 a.m. to midday
We are updating the learning platform for the summer semester as part of maintenance downtime.
Mar 30, 2020 06:28 PM
Cisco Webex video conferencing solution
The data center has received a commercial video conferencing solution (Webex from the company Cisco) for a test phase of 80 days, from which most of the university's employees can benefit.
Mar 24, 2020 10:36 AM
Limited user service consultation as of March 16, 2020
Due to the rapid spread of the coronavirus, the user service is switching to a phone- and email-based consultation service. This allows us to reduce the risk of infection.
Mar 22, 2020 12:46 PM
Setting up call forwarding from home
We have put together a guide which explains how you can set up call forwarding from home.
Mar 22, 2020 12:21 AM
Potential data leak at universities
The University of Freiburg was also affected by a software malfunction of the system developer of its Campus Management System
Mar 21, 2020 11:43 PM
Pools and computer rooms closed
Since all university courses and exams are cancelled, the computer rooms in KG2 and in the computer center will be closed from Monday, March 16 2020 until April 14, 2020.
Mar 16, 2020 07:51 PM
March 18, 2020: Info Webinar to the possibilities of digital teaching
Due to the current coronovirus situation, we are receiving many inquieries regarding the possibilites that digital teaching offers and how these could help bridge certain teaching gaps.
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