News & Alerts

27 April 2026, 22:39: Maintenance of the ILIAS systems has been completed: #ufrstatus #wartung Following a successful maintenance window, all ILIAS-based systems (Lehre, medicAL, kosmic, eklausur and wb) are now fully operational again.
27 April 2026, 14:08: Maintenance work on the CommuniGate email system: #ufrstatus #wartung #stoerung As part of our ongoing fault analysis, the mail server is being restarted on the recommendation of the software manufacturer. This may result in a brief interruption to the mail system. Sent emails will not be lost. We thank you for your understanding and apologise for any inconvenience caused.
27 April 2026, 13:45: BigBlueButton and Firefox are causing problems: #ufrstatus #stoerung We are currently receiving an increasing number of reports of issues establishing the BBB audio connection with Firefox. If you experience any problems, please switch to a Chromium-based browser such as Chrome, Microsoft Edge or Brave. We will keep you updated.
27 April 2026, 9.00 pm: Maintenance break for ILIAS-based systems: #ufrstatus #wartung Due to an urgent security update, all ILIAS-based systems (Lehre, medicAL, WB, eklausur and kosmic) will be temporarily unavailable from 21:00 on 27 April 2026.
22 April 2026, 14:54: CommuniGate email system is back online: #ufrstatus #stoerung CommuniGate, the email system for staff at the University of Freiburg, is now up and running again. Investigations into the cause of the outage are still ongoing.
22 April 2026, 13:30: Current disruptions to the CommuniGate email system: #ufrstatus #wartung #stoerung CommuniGate, the email system for staff at the University of Freiburg, is currently unavailable due to a technical fault. We are working flat out to investigate the issue and find a solution. We will post an update here as soon as we have an initial assessment of the situation and can confirm when the service will be restored.
22 April 2026, 13:02: Delay in email delivery: #ufrstatus #stoerung Due to a high volume of emails, automatic security measures have been triggered, which may currently be causing delays in email delivery. Your messages will not be lost; they will simply be delivered at a later time.
13 April 2026, 11:01: myAccount maintenance – 13 April 2026, 6.00 pm – 7.00 pm: #ufrstatus #wartung Unfortunately, the myAccount service will be unavailable on 13 April 2026 from 6.00 pm to approximately 7.00 pm. We apologise for any inconvenience caused.
9 April 2026, 11:47: bwSync&Share: The bwSync&Share service will be unavailable on 16 April 2026 from 6.00 pm to 8.00 pm.: #ufrstatus #bwSync&Share: Postponement of today’s scheduled update (Nextcloud) – service unavailable
9 April 2026, 10:15: Open WebUI maintenance window successfully completed: #ufrstatus #wartung The Open WebUI is available again following the successful completion of maintenance work.
8 April 2026, 14:52: Open WebUI maintenance window, Thursday 9 April 2026, 09:30: #ufrstatus #wartung Open WebUI will be unavailable on Thursday, 9 April 2026, from 09:30 to approximately 10:00 due to maintenance work
8 April 2026, 09:30: Beware of fake emails: #ufrstatus There are currently fake emails circulating with subject lines such as ‘Donation of a Yamaha baby grand piano for a loving home.!!!’ or similar.
31 March 2026 15:47: bwSync&Share: On 9 April 2026, the bwSync&Share service will be unavailable from 18:00 to 20:00.: #ufrstatus #bwSync&Share: Update (Nextcloud) – Service unavailable
31 March 2026 14:18: bwLehrpool-remote: Update successful: #ufrstatus #wartung The update has been successfully completed; bwLehrpool-remote is now available as usual.
30 March 2026, 15:40: bwLehrpool-remote: Updates, 31 March, 2–3 pm: #ufrstatus #wartung Tomorrow, Tuesday 31 March 2026, bwLehrpool-remote will be unavailable between 2.00 pm and 3.00 pm due to an update.
2026-03-28 19:30: HISinOne available again: #ufrstatus #wartung The campus management system HISinOne is available again after a successful update.
2026-03-25 17:10: HISinOne available again: #ufrstatus #wartung The campus management system HISinOne is available again after a successful update.
2026-03-24 15:30: From Fr. March 27, at 6 PM through Sun. March 29 (all day) - extensive HISinOne maintenance: #ufrstatus #wartung The productive campus management system HISinOne will not be available from Friday, March 27, at 6 PM through Sunday, March 29 (all day) due to extensive maintenance work. The system is expected to be available again on Monday, March 30.
2026-03-24 10:53: HISinOne maintenance on Wed. March 25 from 4 pm for approx. 90 min.: #ufrstatus #wartung The campus management system HISinOne (productive, demo, active test) is not available on Wednesday, March 25 from 4 pm for approx. 90 min. due to necessary system maintenance.
2026-03-18 18:43: HISinOne DEMO and test systems - maintenance on Thu. March 19, all day: #ufrstatus #wartung The HISinOne DEMO and test systems (Test1, Test2) are not available on Thursday, March 19, all day due to necessary system maintenance.
18 March 2026, 18:30: myAccount is available again: #ufrstatus #wartung The myAccount service is available again
18 March 2026, 12:43: myAccount maintenance – 18 March 2026, 6:00 pm – 7:00 pm: #ufrstatus #wartung Unfortunately, the myAccount service will be unavailable during the period specified.
17 March 2026, 16:08: ILIAS security update successfully completed: #ufrstatus #wartung The ILIAS security update has been successfully completed. The ILIAS-based systems (ilias.uni-freiburg.de, medical.uni-freiburg.de, wb-ilias.uni-freiburg.de, eklausur.uni-freiburg.de and kosmic.uni-freiburg.de) are available again.
17 March 2026, 14:43: Maintenance window for all ILIAS installations: #ufrstatus #wartung From 3.00 pm, all ILIAS-based systems (eklausur, kosmic, medicAL, Lehre, wb) will be unavailable due to maintenance work, which is expected to last until 4.30 pm.
16 March 2026, 14:56: Outage resolved. Services are available again: #ufrstatus #stoerung The affected services and login via mylogin are available again.
16 March 2026, 14:40: Power cut at KGII: Several services unavailable: #ufrstatus #stoerung Due to a power cut in KGII, several services are unavailable or users are unable to log in again. The services affected include ILIAS, bwsyncAndShare and medical.
16 March 2026, 10:43: The bwSync&Share service will be unavailable on 19 March 2026 from 6.00 pm to 9.00 pm.: #ufrstatus #bwSync&Share: Update (Nextcloud) – Service unavailable
14 March 2026, 08:23: Open WebUI is available again: #ufrstatus #stoerung Open WebUI is back online following a GPU failure. Many thanks to all colleagues involved for their quick response!
13 March 2026, 15:54: OpenWebUI is available again: #ufrstatus OpenWebUI is now fully available again following the maintenance break. Thank you for your patience.
13 March 2026, 15:40: Maintenance break for all ILIAS installations: #ufrstatus On 17 March 2026, all ILIAS-based installations (eklausur, kosmic, lehre, medical, wb) will undergo maintenance from 3.00 pm. These platforms will be temporarily unavailable during this time.

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