News & Alerts

7 July 2026, 18:30: myAccount service back online: #ufrstatus #wartung The myAccount service is available again.
2026-07-07 14:53: Freiburg urgent maintenance in Gen2: #ufrstatus #wartung The maintenance takes place from 16:00 to 17:00 o'clock. We will need to restart all compute nodes and therefore all running VMs will be restarted. More information at https://bwcloud-os.de/status -> 'Scheduled Events'
7 July 2026, 11:55: Maintenance break for AI systems, Tue 7 July 2026, 13:30 – approx. 14:30: #ufrstatus #wartung Maintenance work needs to be carried out on the AI infrastructure. The AI services Open WebUI and the ILIAS AI assistants will be unable to process any requests today, Tuesday 7 July 2026, between 13:30 and approximately 14:30. It will also not be possible to use the LLMs via the API during this time.
7 July 2026, 08:54: myAccount maintenance on 7 July 2026 from 18:00 to 19:00: #ufrstatus #wartung MyAccount maintenance will take place on 7 July 26 from 18:00 to 19:00. The service will be unavailable during this time. We apologise for any inconvenience caused.
6 July 2026: University IT Services staff outing on 9 July 2026: #wartung On Thursday, 9 July 2026, the University IT Services’ staff day out will take place throughout the day. None of the University IT Services’ departments will be available on that day.
1 July 2026 15:18: bwSync&Share: On 9 July 2026, the bwSync&Share service will be unavailable from 18:00 to 20:00.: #ufrstatus #bwSync&Share: Update (Nextcloud) – Service unavailable
1 July 2026, 10:47: BundID integration with HISinOne is active again: #ufrstatus #stoerung The BundID connection to HISinOne for authentication purposes is now back online.
30 June 2026, 20:36: BundID integration with HISinOne temporarily disabled: #ufrstatus #stoerung The BundID integration (login and account linking) with HISinOne is currently experiencing a disruption and has been temporarily disabled. We are working to restore the service and will keep you informed. All other login methods remain unchanged.
2026-06-26 18:29: Maintenance complete | HISinOne is back online: #ufrstatus #maintenance HISinOne is available again following successful maintenance work
26 June 2026, 18:06: Maintenance completed, mail server back online: #ufrstatus #wartung #stoerung The scheduled maintenance of the central network component has been completed. The staff email server is available again. Emails temporarily stored on the DFN are now being processed gradually. This may, in some cases, lead to a slight delay in the delivery of emails.
26 June 2026, 16:35: 17:00 – Start of the update; mail server downtime: #ufrstatus #wartung #stoerung As previously announced, we are now commencing maintenance on the central network component and will gradually be taking the central mail server services for university staff (CommuniGate/MailSPEC) offline. We will post a final update here as soon as the work is complete.
26 June 2026 13:37: Maintenance on a central network component today from 17:00 to 22:00 – CommuniGate mail server down: #ufrstatus #wartung #stoerung As previously announced on several occasions, an update to a central network component is taking place today. In this particular case, the existing redundancy cannot be utilised, and there will be an impact on the central email service for staff (CommuniGate/MailSPEC). The service will be unavailable during the maintenance period from 17:00 to approximately 22:00. Incoming emails will be temporarily stored by the DFN. It will not be possible to send or receive emails via CommuniGate during this time.
2026-06-25 15:55: HISinOne unscheduled maintenance on Fr. June 26 from 5 PM until approx. 10 PM: #ufrstatus #wartung The campus management system HISinOne is not available on Friday, June 26 from 5 PM until approx. 10 PM due to unscheduled maintenance at the data center.
25 June 2026, 10:07: myAccount service interruption on 25 June 2026 from 19:00 to 20:00: #ufrstatus #wartung On 25 June 26, from 7.00 pm to 8.00 pm, the myAccount service will unfortunately be unavailable due to maintenance work. We apologise for any inconvenience caused.
2026-06-24 16:01: HISinOne available again: #ufrstatus #wartung The campus management system HISinOne is available again after successful update to the new version 2026.06.
24 June 2026 13:33: [Update] Maintenance on a central network component on 26 June 2026, 17:00–22:00: #ufrstatus #wartung #stoerung As previously announced, an update to a central network component will take place this coming Friday. In this particular case, the existing redundancy cannot be utilised, and there will be an impact on the central email service for staff (CommuniGate/MailSPEC). We have been able to set up workarounds for the other services surrounding the system. The mail server will be shut down before the actual maintenance work begins. All incoming emails will be temporarily stored by the DFN and delivered as soon as our email system is available again. During the maintenance period, it will not be possible to retrieve or send emails via the CommuniGate mail server. We will provide further updates here before the work begins and once it has been completed.
24 June 2026, 09:05: OpenWebUI is available again: #ufrstatus #stoerung The cause of the OpenWebUI outage has been identified and resolved. The service is now available again.
24 June 2026, 08:09: OpenWebUI is temporarily unavailable due to a fault: #ufrstatus #stoerung OpenWebUI is temporarily unavailable due to a technical fault. We are working to resolve the issue.
2026-06-23 12:36: HISinOne available again: #ufrstatus #wartung The campus management system HISinOne is available again after a successful update.
2026-06-23 11:29: TODAY from 12:00 PM - HISinOne unscheduled maintenance for approx. 60 min.: #ufrstatus #wartung The campus management system HISinOne system must be taken offline TODAY at 12:00 PM for approx. 60 min. due to urgent maintenance work. Please save your entries in time.
2026-06-19 17:27: HISinOne update to the new version on Wednesday, June 24, all day: #ufrstatus #wartung The Campus Management System HISinOne (productive and the future active test system TEST2) will not be available on Wednesday, June 24, all day due to the update to the new version 2026.06. There is no veto from the faculties and selected central institutions.
17 June 2026 08:35: HISinOne is back online: #ufrstatus #wartung The HISinOne campus management system is now available again following successful maintenance.
17 June 2026 07:48:: On 26 June 26, maintenance work on the bwCloud-OS (Gen2) and (Gen3) will take place in Freiburg from 08:00 to 20:00. This will affect storage and network systems, which is why, as a precaution, all VMs will be shut down and Freiburg users will be logged out. After the maintenance, users must restart their VMs themselves. Further information at: https://bwcloud-os.de/status #ufrstatus #wartung #ufrstatus
2026-06-16 11:24: HISinOne (productive system) is expected to be available starting at 8 a.m. on Wed., June 17: #ufrstatus #maintenance The HISinOne campus management system (productive system) is expected to be unavailable until 8 a.m. on Wednesday, 17 June due to maintenance work at the data center.
16 June 2026, 08:49: Problems sending emails to Microsoft (Hotmail, Outlook): #ufrstatus #stoerung Currently, it is not possible to send emails from CommuniGate to Microsoft addresses
12 June 2026, 12:40: University website CMS update completed: #ufrstatus #wartung Maintenance break on the University of Freiburg CMS successfully completed
11 June 2026, 17:09: Open WebUI maintenance window successfully completed: #ufrstatus #wartung Maintenance work on the Open WebUI cluster has been successfully completed. The service is now available again. Thank you for your patience.
11 June 2026, 15:05: WordPress Core Update 12 June 2026, 12:00–13:00: #ufrstatus #wartung On 12 June 2026, between 12:00 and 13:00, WordPress version 7.0 will be installed on the university website. During this time, editors should not edit any content.
11 June 2026, 13:23: Open WebUI maintenance window extended: #ufrstatus #wartung Maintenance work on the Open WebUI cluster is still ongoing. Thank you for your patience.
10 June 2026, 10:20: The OriginPro licence server will be taken offline on 1 December 2026 and subsequently shut down permanently.: #ufrstatus #wartung The OriginPro licence server will be taken offline on 1 December 2026 and subsequently shut down permanently. From now on, OriginPro licensing will be based on single-user licences. This will ensure that you can continue to work with Origin without restriction or interruption.

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